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Jan 15, 2025

Service Fee

Event Registration Payments
Setting up a service fee in the Swoogo events platform

We’ve introduced the option to apply a service fee! With this feature, you can pass along those additional charges to help you cover your event operating costs, and keep your ROI on the up and up.

A service fee is a way to charge your registrants an additional amount on top of the base purchase (for example, the ticket price for your event + service fee to cover credit card processing). Some common uses are a processing fee, exhibitor fee, or convenience fee.

You have the flexibility to create a different service fee amount for different payment methods or credit card types. For example 2% on Visa transactions vs. 3.5% on American Express transactions.  

Watch our walkthrough video →

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