Product Updates

Dec 4, 2024

Webhook Dashboard Enhancements

Webhooks dashboard in Swoogo Event Management Software

Stay on top of your webhooks at a glance! We’ve added functionality to help you better understand how your webhooks have performed over the past day or month. 

See stats showing the last time each of your webhooks was triggered. Click into a specific webhook to see usage graphs and more detailed info, such as processing time, what action triggered it, or sort by webhooks that Succeeded, Failed, or had Status Changes.

You’ll also notice minor UI improvements, like popovers which will keep your dashboard from getting too cluttered and only reveal long strings of information (URLs, debugging details, etc.) when you hover your mouse over a specific area.

Keep reading →

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Nov 13, 2024

New Theme | Uncon 2023

Event Registration Event Websites UI/UX
new website theme called Uncon 2023

New theme alert! 🚨 So many of our customers loved the event website from our 2023 user conference–Unconventional IRL–that we turned it into a ready-to-use theme! Visit Event Details > Theme to give the colorful design a try today, included with all plans.

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Nov 8, 2024

Go Onsite | New Check-in App 📱

Mobile Onsite Services

Go Onsite is Swoogo’s new check-in mobile app! Think of it as the next iteration of Swoogo Live–our original check-in app–with some major enhancements. Go Onsite handles event, session, and package check-in. For any of your sessions that require reservations, Go Onsite also allows you to check-in last minute session attendees if you have a few extra seats. 

Worried about spotty Wi-Fi at your venue? You’ll love offline mode. You can continue running check-in if you lose signal, knowing any check-in data stored locally on your device will be synced when you’re back online.

All the functionality you love in Swoogo Live will be available through Go Onsite, included with all Swoogo plans. Rest assured, Go Onsite and Swoogo Live will both be available in the app store for several months as you make the transition.

Learn how to get started with Go Onsite today →

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Nov 4, 2024

October Product Roundup 🚀

API Event Data + Insights Security

All About Webhooks

Webhook Headers. Security upgrade 🔐 You can now assign custom headers to your webhooks. This will enhance security by giving the destination application the option to authenticate your webhook requests, and reject any that don’t have the custom header. 

Webhook Groups. Stay organized with groups 🗄️You can keep your long list of webhooks organized in Swoogo by combining them into groups. Groups can also be used to assign a header that will automatically be applied to each webhook in that group–increase efficiency and decrease human error.

New Webhook Triggers. We know you want to stay on top of every detail of your event. Introducing: new triggers for speakers, sessions, and sponsors! Webhooks can be triggered when entries in any of these fields have been created, deleted, or changed. For example, if a session time is changed or a new speaker is added, you can configure a webhook to fire. This way, you always have the most up-to-date information about your event without having to constantly check back manually. 

Webhook Disablement + Alerts. Webhook failures can cause problems, especially if you don’t know it’s happening. In Swoogo, if a webhook fails 5 times in ~30 minutes, it will automatically be disabled. Anytime a webhook if disabled, the webhook creator will be notified. If the disabled webhook is part of a group, anyone who is assigned as a notification contact on that group will also be notified. 

Learn more about webhooks →


Multi Factor Authentication Updates đŸ”‘

To maintain the highest level of data security, we’ve implemented stricter Multi Factor Authentication (MFA) policies. Swoogo no longer accepts email-based MFA and now requires the use of an authenticator app (like Google Authenticator, Twilio Authy, or Microsoft Authenticator) or SMS-based authentication. By requiring an authenticator app or SMS, we’re taking a significant step to enhance the security of your account, ensuring that your data is better protected against potential threats.
Learn more about setting up MFA â†’

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Sep 23, 2024

HubSpot Integration Update | Marketing Events Object

Event Data + Insights Integrations

We’ve upgraded our HubSpot integration to ensure compatibility with HubSpot’s Marketing Events Object. Previously, our HubSpot integration allowed you to pass over high-level data (i.e. a registration showed up as a “form submission” in HubSpot). Now, with the introduction of the Marketing Events Object, you can map event level details such as the event name, details, date + time, and also registration statuses like “registered” and “attended” between Swoogo and HubSpot. Event Marketers rejoice! This new data gives you better event attribution reporting, powering HubSpot workflows for automated communications, lead scoring, and more!

Check out more details on the upgraded HubSpot Integration and Marketing Events Objects. 

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