Product Updates

Say hello to the Snippets Widget, a powerful new way to customize your event sites! You can embed custom HTML, CSS, and JavaScript directly into your event pages—now easier than ever as a drag-and-drop widget.

Want to build a branded live countdown timer? Add a social media feed to showcase the latest posts under your event hashtag? Pull in dynamic registrant info for a personal touch? Now you can—easily, and all in one place. Plus, when you create a snippet once, you can reuse it across multiple event websites. 

Get creative with the Snippets Widget →

We’ve enhanced our Hotels functionality to give organizers greater control. You can now lock check-in and check-out dates based on your event dates, ensuring consistency across bookings.

Need more flexibility? You can also customize check-in and check-out for each registrant type—for example, if your internal team needs to arrive a day early for setup. More control, less confusion—for you and your attendees.

Learn how to configure your hotel dates →

We’ve just rolled out the ability to add a custom statement descriptor in the Swoogo x Stripe integration! 

We’re all familiar with the feeling of panic when you spot an unfamiliar charge on your credit card statement. This new feature helps prevent that for your attendees by providing more clarity and transparency. 

You can now define exactly how ticket purchases appear on attendees’ credit card statements, including details like the event name and registrant type, making it easier for attendees to recognize.

See how it works →

Give your Sales team a more complete view of attendee engagement! We've added two new account-level mapping options to the Swoogo + Salesforce integration that capture session registration details.

You can now map the following fields:

• Registered Session IDs
• Registered Session Names

With this data, your team can see exactly which sessions each contact registered for—helping them understand individual interests and enabling more personalized conversations, targeted follow-ups, and relevant content or event recommendations.

To set it up, head to: Admin > Account > Salesforce Contact Field Mappings.

Read up on Swoogo + Salesforce →

Tidy Up Your Reports Menu

Drowning in reports? Declutter the reports sidebar menu with new settings that let you hide unused standard reports or bring the most important ones to the top of the list. These preferences are saved per event and per user, so you can configure them exactly as you want without affecting anyone else on your account.

Search Report Fields with Ease

When you’re getting into the nitty gritty of building reports, speed things up with our new field search feature. If you already know what you're looking for, just start typing in the search bar to quickly find & select the fields you need—no more endless scrolling.

Read up on reporting →