Version: 1.0.0 |
April 7, 2023
No longer effective as of:
November 9, 2023
List of Approved Sub-processors
Amazon Web Services (AWS), headquartered at 410 Terry Ave N, Seattle, WA 98019, United States of America. AWS provides a highly reliable and scalable infrastructure platform for Swoogo in the cloud. Swoogo servers are hosted in the AWS EU-West-1 region located in Ireland.
ZenDesk Inc., located at 1019 Market Street, San Francisco, CA 94103, United States of America. ZenDesk provides customer support on behalf of Swoogo utilizing chat, email, messaging, communities, review sites and help centers.
Intercom, Inc., located at 55 2nd Street, 4th Floor, San Francisco, California 94105, United States of America. Intercom, Inc. provide Swoogo customer support services through messenger-based experiences.
Gong.io, located at 265 Cambridge Ave, Suite 60717, Palo Alto, California 94306, United States of America. Gong.io provides to Swoogo services for call recording, transcription and training purposes.
New Relic, located at 188 Spear, 12th Floor, San Francisco, CA 94105, United States of America. Swoogo uses New Relic for cloud-based observability leading to improved uptime and performance, greater scale, and efficiency.
Comet Chat located at 1644 Platte Street Suite 328, Denver, Colorado 80202, United States of America. Swoogo uses Comet Chat for attendee networking utilizing chat and direct messaging.
Pendo, located at 301 Hillsborough St, Raleigh, NC 27603, United States of America. Swoogo uses Pendo to collect analytics that help us understand how product features are being used.